Privacy Policy — SMY Solutions

1. Introduction

Welcome to SMY Solutions, a d/b/a of Sahibzada LLC (“SMY Solutions,” “we,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit smysolutions.us or use our virtual assistance, paralegal support, digital marketing, and web development services.

2. Information We Collect

Identity Data: Name, job title, and firm or company name.
Contact Data: Email address, phone number, and billing address.
Technical Data: IP address, browser type, and usage patterns via standard analytics/cookies.
Project Data: Workflow details and materials shared by you to execute support, marketing, or development tasks.

3. How We Use Your Information

Provide, staff, and manage your virtual assistant, paralegal, or marketing services.
Communicate with you regarding discovery calls, onboarding, and project updates.
Improve website functionality, speed, and user experience.
Comply with applicable legal and regulatory obligations.

4. Data Security

We implement strict confidentiality controls, NDAs, role-scoped credential workflows, and industry-standard technical safeguards to prevent personal or client data from being accidentally lost, used, or accessed in an unauthorized manner.

5. SMS Consent & Communication

By providing your phone number, you agree to receive SMS messages from SMY Solutions regarding scheduling updates, service communications, and customer support.

Frequency: Message frequency varies based on your active service requests.
Costs: Message and data rates may apply depending on your mobile carrier.
Opt-out: Reply STOP to opt out at any time, or reply HELP for assistance.
Privacy: We never sell or share your phone number with third parties for marketing purposes.

6. Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all third-party sharing categories.

7. Contact Us

Questions about this policy can be directed to our Brooklyn office at info@smysolutions.us, +1 (929) 327-5878, or 818 East 16th Street, Brooklyn, NY 11230.